This page is maintained by Lura to explain what we collect on this website, how we use it, and the choices you have. If you have any question, email inquiry@lura-agency.com.
1. Who we are
Lura is an AI content agency that transforms existing company assets into marketing videos, LinkedIn content and sales materials. For the purposes of data protection law, Lura is the data controller for information collected through this website.
2. Information we collect
- Contact information you send us voluntarily via email or when booking a meeting (name, email address, company, message content).
- Materials you choose to share with us during a project (photos, videos, documents, recordings). We treat these as confidential.
- Technical data collected automatically by our hosting provider (IP address, browser, device, referrer, pages visited) for security, debugging and aggregate analytics.
3. How we use your information
- To reply to enquiries and schedule meetings.
- To deliver the services you have engaged us for.
- To operate, secure and improve this website.
- To meet legal and accounting obligations.
We do not sell your personal data, and we do not use the materials you share with us to train third-party AI models.
4. Cookies
A cookie is a small text file stored on your device. This site uses two categories:
- Essential — required for the site to function (for example, remembering your theme preference and your cookie choice). These are always active.
- Analytics — help us understand how visitors use the site so we can improve it. These are only set if you accept them in the cookie banner.
You can change your choice at any time by clearing your browser's site data for lura-agency.com, which will make the cookie banner reappear.
5. Sharing with third parties
We share information only with service providers that help us run our business (hosting, analytics, email, calendar scheduling). Each provider is bound by a data processing agreement and processes data only on our instructions.
6. Data retention
We keep personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. Project materials are deleted on request once a project is closed.
7. Your rights
Subject to applicable law, you have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, email inquiry@lura-agency.com.
8. Security
We use industry-standard technical and organisational measures to protect your data, including encryption in transit and least-privilege access controls. No online service is 100% secure, so we also ask you to protect your account credentials.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page.
10. Contact
Questions or requests? Reach out at inquiry@lura-agency.com.